Privacy Policy
1. Who we are
Immerse Safety Ltd ("we", "our", or "us") is a UK-based health and safety consultancy providing services including risk assessments, compliance audits, training, and workplace safety support. We are committed to protecting the privacy of our clients, partners, website visitors, and training participants.
We are the data controller of any personal data processed in the course of our business activities.
Company Name: Immerse Safety Ltd
Company Address: Beacon Innovation Centre, Beacon Park, Great Yarmouth, Norfolk NR31 7RA
Email: info@immersesafety.co.uk
2. Information we collect
We collect and process personal data in the following ways:
a. From Clients and Prospective Clients:
Name, job title, and company name
Business contact details (email, phone, address)
Project-related communications and documentation
b. From Training Participants:
Name and contact details
Attendance records and assessment results (if applicable)
c. Website and Marketing Data:
IP address, browser information, device type
Contact form submissions
Cookies and usage analytics (see Section 7)
3. How we use your data
We use your personal data to:
Provide consultancy and training services
Maintain accurate records of services delivered
Respond to enquiries or provide quotes
Issue training certificates and manage compliance documentation
Send service updates or marketing emails (only with your consent)
Meet legal and regulatory obligations
4. Legal bases for processing
We rely on the following lawful bases:
Contract – when processing is necessary to deliver our services
Legal obligation – to comply with regulatory or statutory duties
Legitimate interests – to manage our business effectively
Consent – for optional communications such as marketing
5. Who we share your data with
We do not sell your personal data. We may share it with:
Trusted IT and service providers (e.g. CRM, cloud storage)
Professional advisors (e.g. legal or accounting)
Regulatory bodies or training accreditation organisations (where necessary)
All third parties are contractually obliged to process your data securely and in compliance with UK data protection law.
6. How long we keep your data
We retain personal data only as long as necessary. Typical retention periods include:
Client records: up to 7 years after contract completion
Training records and certificates: 5 years. These records may be shared with other Approved Training Providers for verification of certification use only.
General enquiries and marketing data: until you unsubscribe or request deletion.
7. Cookies and website analytics
Our website uses cookies to improve performance and user experience. These may include:
Functional cookies (essential for navigation)
Analytics cookies (e.g. Google Analytics)
You can control cookie preferences through your browser settings.
8. Your rights
Under the UK GDPR, you have rights regarding your personal data:
Access – obtain a copy of your data
Rectification – correct inaccurate or incomplete data
Erasure – request deletion of data (where applicable)
Restriction – limit how we use your data
Objection – object to certain types of processing
Portability – request transfer of data to another provider
Withdraw consent – where processing is based on consent
To exercise your rights, contact us at info@immersesafety.co.uk We may need to verify your identity before responding.
9. Data Security
We implement appropriate technical and organisational security measures, including:
Encrypted data storage
Secure access controls
10. Contact us
If you have questions or concerns about how we use your data, or if you wish to make a data request, please contact us with the below information:
Email: [Your Contact Email]
Phone: [Phone Number]
Post: [Company Address]
11. Complaints
If you're not satisfied with our response, you can lodge a complaint with the UK regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Phone: 0303 123 1113